SGC also realizes the importance of working with clients to develop tailored consulting solutions which the new web site will allow the ability to do. In order to accomplish this, SGC seeks to outsource the design, testing, implementation, and training for the new website. SGC anticipates that its new website will move the company forward in its multi-tiered approach to winning new clients and capturing additional market share. This section of the Statement of Work should provide a brief statement of what you expect to accomplish as a result of this scope of work.
While specific deliverables and tasks will be presented in the Work Requirements section, this section should highlight what is and is not included in the scope of the project in broader terms.
The scope of work for the Website Redesign Project includes all planning, execution, implementation, and training for a new public-facing internet site for SCG. The selected vendor will be responsible for the design of the new website based on feedback to be provided by SCG.
Each stage of the project will require approval from SCG management before moving on to the next stage. The selected vendor must ensure it has adequate resources for designing, building, testing, and implementing the new web site and is staffed for the training of SGC personnel as well. This portion of the Statement of Work should define the time period over which the project will occur. The timeframe for the project can be pre-determined or based on a completion date to coincide with some external requirement i.
This can be displayed using a Gantt chart or a simple table explaining the start and stop for each phase. When drafting timelines, it is essential to include some buffer or contingency if some tasks take longer than expected. Typically, post-completion support or post-go-live support is also added to the timelines. This post-go-live support is for any issues which are identified after the project is completed.
A payment schedule will explain how the payments will be made. Depending on the project and the parties involved, there are a few differences this could be handled.
Most of the time, payments are made after each of the phases are complete. Below is an example of a payment schedule for a software development project. It is essential to cover the location where the actual work will be done. Depending on the type of work, the vendor or customer might have to make special arrangements. This is true for especially projects where the work location is in a protected or hazardous area.
For example, when working on companies that have top security requirements, then the people on the project will need special clearances. If the work location is in a different city, the vendor will need to make appropriate travel arrangements. In this section, the customer will also mention how access will be arranged for the vendor. The vendor can even specify any special requirements they might have. For example, what will be working hours and when should the vendor be onsite, etc.
An excellent place to get information is to look at your existing company policies and procedures. For example, the customer might need that adhere to a specific dress code when working on their office premises. There could also be a requirement to undertake specific compliance-related courses before the work is started. Also, typically all the contractors are expected to follow all the values or integrity processes defined within the customer's organization. The contractor has to ensure that all the work is done with integrity.
Performance Reporting Requirements To ensure proper monitoring and control, the SOW should identify the metrics used to measure the supplier's performance and any requirements identifying for that progress to be reported appropriately back to the project.
One of the key things here is to agree on the metric used for measuring progress and quality. For example, in a software development project, the improvement can be measured by how much of the application code is complete.
The SOW is also important to the internal team, although there are no legal implications, because resourcing will be planned to accommodate only that work described in the SOW. This article was written for the purpose of providing the project management practitioner with tips and tricks for producing an effective SOW.
The SOW is a valuable organizational tool to capture the work of the project. Its value lies in its ability to capture all the critical work elements of your project and is useful in 2 situations: to form a part of a contract with an external vendor or consultant, or as an intermediate planning step for a large complex project where the work is being done internally.
MS Project. Descriptions of the work to be performed can be contributed by anyone with written communication skills and a technical command of the work. The SOW also serves as a communications tool, communicating the scope baseline for the project. Your Scope Statement should be written first and it should capture, in very general terms, the product of the project. Your Scope Statement would include that language.
It would probably also include a list of the users it should support such as order entry clerks, software engineers who configure the orders, managers who generate reports from the system, and shipping clerks who ship the orders. You may also include the features you want in the system, such as whether it is internet or intranet accessible, how many orders it is to store, what information it should store about each order, how the system will collect payment for the order, etc.
The Scope Statement will give you information about what it is you need to build. Now that you know what it is you are building, you need to capture details on how you are going to build it. Now you need to author your SOW. The Statement of Work defines the work to be done, so it must be written before the work can be scheduled, or broken down in your Work Breakdown Structure. The Scope Statement tends to capture the deliverables of your project at a high level; your SOW will contain these deliverables, when they are to be delivered by, and how the deliverables will be built.
The SOW should also contain information about deliverables at a more detailed level. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. Try Smartsheet for free, today. In This Article. Consulting Statement of Work Template. Simple, powerful project management with Smartsheet.
See for yourself. Project Management Statement of Work Template. Statement of Work Outline Template. Project Scope Template. Simple Statement of Work Template. Project Charter Template. Project Review Report. Project Scope Statement. Product Scope Statement Template. IT Statement of Work Template. Software Project Statement of Work. Web Design Statement of Work Template.
Project Plan Template. Project Lifecycle Plan. A Statement of Work Outline Regardless of the type of project, a statement of work document will include similar information. Scope of Work : The scope of work defines what work is to be done and how, and it may include work requirements, deliverables, and assumptions. Period of Performance : This section can specify the start and end dates for a project, allowable billing hours on a weekly or monthly basis, and any other information pertinent to time.
Place of Performance : This information can be included if certain requirements related to the work location or equipment will be used.
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